McHugh Agency
Experienced Insurance Service Specialist
Job Overview
Join the McHugh Agency, an established insurance agency serving clients in Boca Raton, Florida. We are seeking an experienced Insurance Service Specialist to provide exceptional customer service and support to our valued clients. As a key member of our team, you will play a crucial role in managing client accounts and ensuring their satisfaction with our products and services.
In this position, you will be responsible for a variety of tasks, including answering client inquiries, processing policy changes, resolving issues, and providing insurance information and guidance. You will work closely with our sales team to assist in the onboarding of new clients and provide ongoing support to our existing client base.
We are looking for a dedicated and detail-oriented individual who is passionate about providing top-notch customer service. The ideal candidate will have prior experience in the insurance industry and a strong knowledge of insurance products and services. Excellent communication skills, both written and verbal, are essential for success in this role.
If you are looking for a challenging and rewarding opportunity in the insurance industry, the McHugh Agency is the place for you. Join our team and make a difference in the lives of our clients!
Salary Range: $18.00 per hour
Benefits
Hourly Base Salary Based on Experience
Mon-Fri Schedule
Hands on Training
Life Insurance
Disability Insurance
Requirements
- Previous or current experience in the insurance industry with 440 or 220 licence
- Strong knowledge of insurance products and services
- Excellent communication skills, both written and verbal
- Customer-focused mindset and a passion for providing exceptional service
- Detail-oriented and able to maintain accuracy in a fast-paced environment
- Ability to work effectively in a team and collaborate with colleagues
- Proficient in using computer systems and software
Responsibilities
- Provide exceptional customer service and support to clients
- Answer client inquiries and provide insurance information and guidance
- Process policy changes and update client accounts
- Resolve client issues and escalate as necessary
- Assist in the onboarding of new clients and provide ongoing support to existing clients
- Collaborate with the sales team to meet client needs and goals
- Maintain accurate records and documentation