Looking for a 100% commission, high pressure, pushy, Glengarry Glen Ross style take-no-prisoners-used-car-salesman type sales position? This isn't for you (sorry used car sales folks). If you're an experienced insurance professional (in personal lines), love taking care of people, understand the sales process, and have the heart of a teacher, keep reading...
This is a property & casualty inside sales position primarily for home and auto insurance (95%). Most of the time is spent responding to, and closing, quote requests from new prospects and current clients who are asking us for quotes. Contact comes through calls/emails/website/in office traffic, etc. This also means doing the appropriate paperwork for the policies you write. No true cold calling or “smiling & dialing” happens here. It's no fun (actually, it stinks). Besides, so many people call us because they WANT to work with us anyways. 2-5% of the time may be spent making outbound calls to existing clients to quote additional lines of insurance – as lead volume dictates.
Don't misunderstand, this is a sales position with significant customer service component. You will talk to people...a lot. ALL - DAY - LONG. Primarily you will spend your time either talking to people (prospects, current clients, underwriters, etc), creating & presenting proposals, discussing coverage options and answering questions, and doing the necessary paperwork to complete applications.
This position has a significant Customer Service feel to it (as needed & appropriate). Not everything we do is purely sales focused - sometimes we're not the right fit. EVERYTHING we do IS focused on taking care of the people we interact with.
Again, the position is measured on:
Submission of quality policies that generate new revenue to the agency and
Doing the activities necessary to meet the agreed upon goals and expectations for taking care of people.
Compensation package is majority salary plus commissions, team performance bonuses, group health insurance, paid time off, a dress code that says you can wear jeans EVERYDAY, and a great group of people to work with. Depending on the needs, wants, and abilities of the candidate, the ratio of salary to commission can be adjusted to provide more security, or more upside commission potential. A compensation plan is something we want to set up so that you can WIN and do it in a way where you are happy, not stressed, and able to achieve your goals for balance between security and ability to make more money.
Salary Range: $45,000.00 - $80,000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Hands on Training
Disability Insurance
Career Growth Opportunities
Retirement Plan
Evenings Off
Licensing: REQUIRED minimum of 4-40 P&C license & ability to pass the 20-44 or 2-20 General Lines test within 6 months of hire (again, not a huge shop so you need to have a 4-40 at a minimum)
EXPERIENCE: REQUIRED 1 year FLORIDA experience in a personal lines, retail, property & casualty insurance agency. Independent agency experience preferred but not required; captive agency experience acceptable.
Technology: 1 year experience with ALL the following: Personal Computer, Windows OS, Outlook, Word, Adobe, Internet Explorer/Google Chrome (YES, there will be a test)
Education: High School Diploma or Equivalent
Must be willing to submit to an extensive, in-depth background check as a part of the application process
Respond to incoming quote requests (phone, email, in office, web, etc) by gathering appropriate information on quote sheets & complete & deliver accurate quotes, discuss quotes with focus on coverage (vs price), and complete new business applications for home, auto, rental, boat, & other P&C policies. Follow up on quotes throughout the sales cycle as appropriate
Answer high level, difficult, policy and coverage questions including interpretation of policy wording (often with documentation required)
Return phone calls, emails, etc in a timely manner and prioritize based on workflow, type of request, referral source, etc.
Exceed monthly goals for number of closed policies, leads in, 5 Star reviews, closing ratio & gross revenue
Create individual quarterly & annual marketing plans and budgets with revenue & profit projections for your activities
Cultivate new and existing referral sources (realtors, mortgage brokers, etc) to generate additional leads when speaking to them on the phone.
As lead volume dictates, make outbound calls to existing clients to quote additional lines of insurance.