At McCullough Agency, we foster lasting relationships built on service, trust, and personalized attention. Our mission is to exceed client expectations by delivering customized insurance solutions that restore peace of mind during life’s unexpected moments. We believe culture is the foundation of success. Here, your contributions are recognized, your growth is supported, and your work is both impactful and rewarding.

We are looking for a Remote Insurance Customer Service Rep who is passionate about helping clients, solving problems, and driving results. This is a hybrid role combining customer service with new business development, ideal for someone who enjoys both building relationships and closing sales.

• Remote work flexibility so you can perform at your best
• Base Salary of $35,000-$45,000 (depending on experience) plus commissions with first-year earnings between $45,000 and $65,000
• PTO and full health benefits, including dental and vision
• Retirement plan (401k) options

If you are motivated, personable, and committed to client success, apply today!

Salary Range: $45,000.00 - $65,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Career Growth Opportunities

Retirement Plan

Variable Schedule

• Active Property and Casualty insurance license or be willing to obtain one
• Prior experience in insurance service or sales
• Strong customer service skills with a solution-oriented mindset
• Proven ability to prospect, present, and close new business
• Tech-savvy and comfortable using CRMs, email, and other digital tools

• Deliver outstanding customer service through prompt, thoughtful communication
• Conduct client consultations to assess insurance needs and recommend solutions
• Prospect and follow up on new business opportunities
• Quote and sell policies across personal lines
• Assist clients with policy changes, questions, and coverage updates

The McCullough Agency is an energetic and professional leader in the insurance industry. We're driven by a passion for client success and a commitment to innovation.

Our VISION is to be a cornerstone of the community, and the most trusted and respected place where people turn for protection, clarity and peace of mind.

Our MISSION is to exceed customer expectations by building long-term relationships that help protect our valued customers and serve them recover quality of life after unexpected events. We do this through a deep commitment to exceptional service, professional integrity, superior industry & product knowledge and individual attention.

Joining the team at The McCullough Agency means that you are ready to be challenged, supported and generously rewarded. We believe in working hard to protect and serve our customers while creating a culture of accountability, autonomy, teamwork and fun.

At the McCullough Agency we put our customers at the heart of everything we do. As a member of our sales and service team you will play a crucial role in helping our clients protect what matters most. We will provide a training program that allows you to advance your skills for a successful long-term career; flexibility that will allow a balanced life; and market leading compensation that includes salary, commissions, bonuses and other and rewards.