McBane Insurance

Customer Service Representative


Job Overview

Come Grow With Us!

McBane Insurance in Bergholz is growing, and we're ready to add a new Full Time Customer Service Representative to our team. We pride ourselves on our excellent culture, and we are seeking someone who wants to be a part of that strong team. We are not looking for just any Account Manager, we're looking for the one that is detail oriented and driven to provide exceptional customer service. You'll be joining us to provide our clients with the best policies to cover what matters most to them. Your ability to build rapport and professional demeanor will help you build trust with our clients, retaining their confidence and business for years to come.

If you're a team player who is ready to join an outstanding team, apply today!

Benefits

Paid Time Off (PTO)

Health Insurance

Life Insurance

Hands on Training

Mon-Fri Schedule

Evenings Off

Retirement Plan

Requirements
  • Property & Casualty License required. Licensing assistance available. 
  • Customer Service experience required, insurance experience a plus. 
  • Strong computer and technical skills, including Microsoft Office Suite proficiency. 
  • A team player with exemplary problem solving skills. 
  • Detail oriented with the ability to prioritize.
  • Perform professionally in all communication, with excellent written and verbal skills. 
Responsibilities
  • Use your savvy skills to create insurance quotes, shop renewals, and assist with policy changes. 
  • Each interaction is an opportunity for you to educate and advise clients. 
  • Utilize your exemplary attention to detail to issue insurance documentation, update client information, and assist with payments. 
  • Answer client questions, problem solve, and follow up with your quality rapport building talents. 

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: PO Box 340262 2nd St Bergholz, OH 43908
Job Ad Location: Bergholz, OH 43908, US

About Us

McBane Insurance is an independent insurance agency representing some of what we believe are the best companies in the industry. We are a full service agency offering personal lines, commercial lines, life and health, and bonding. McBane Insurance has been in business since 1900 and believes in a team environment. We are built on a foundation of integrity and believe in conducting business with honesty and fairness to all. 

Apply Here


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