Mauricio Padilla Cardona-Farmers Insurance Agency
Customer Service Representative
Job Overview
Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.
No prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Salary Range: $15.00 - $20.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Remote Type:
Hybrid Remote
Job Type:
Full-Time
Job Category:
Customer Service
Company Location:
12500 Willow Springs Dr Ste 100 Haslet, TX 76052
Job Ad Location:
Haslet, TX 76052, US