Matthew Harms Insurance Agency in Columbia is hiring a Sales Development Representative (SDR) to help fuel the growth of our sales team.

Our insurance agency is located at the southern tip of the Nashville, TN metropolitan area and we are up to big things! We provide Auto, Home, Business, and Life insurance solutions to help protect our clients and their assets. If you want to be a part of a winning and competitive culture, then this may be the career for you.

Our Culture:

We have a high-performance culture where winning together is the standard. We believe that when employees and customers both succeed, everyone wins. We always do what’s right for the client. This creates a team of people who love what they do and proudly represent our company.

Compensation:

We believe great performance should be rewarded. Our compensation plan is designed to provide a competitive hourly wage along with performance incentives.

Career Growth Plan:

We’re always developing future leaders. Every team member is encouraged to grow, improve, and take on new challenges. Advancement isn’t just possible here, it’s expected.

Build a Career in Professional Sales

Are you naturally outgoing? Do you enjoy talking with people and helping solve problems?

The Matthew Harms Agency is growing, and we're looking for a Sales Development Representative (SDR) to join our team.

This is an entry-level sales position designed for someone who wants to build a long-term professional career. You don't need insurance experience—we'll teach you that.

What we're looking for is someone who is dependable, coachable, and enjoys talking with people.

Your primary responsibility is creating opportunities for our licensed sales team by making outbound calls, starting conversations, qualifying prospects, and setting appointments.

If you enjoy learning, working toward measurable goals, and becoming part of a supportive, high-performance team, we'd love to meet you.

Benefits for the Sales Development Representative:

• Very competitive base pay (most competitive in Middle Tennessee)
• Bonus incentive based on individual/agency performance
• Paid time off - personal time and holidays
• Career growth/advancement development
• Training/coaching provided

Here are the frequently asked questions and answers that we get about our career opportunity:

What kind of training will I receive?

We invest in our team members to help them succeed and achieve their personal, professional, and financial goals. You will receive the best product and sales training available including hands-on support while you learn our products and systems.

Is prior insurance sales experience required?

No! You don’t need to know anything about insurance or insurance sales to apply. We provide all of the product and sales training that you’ll need to be successful!

What is the culture like in your company?

We have a very supportive culture though we also expect a lot from ourselves and from each other. We are here to ensure that we all succeed and have an enjoyable work environment.

What would my career growth plan look like?

Growth is an important core value. A Sales Development Representative will have the opportunity to become a licensed sales agent, customer experience manager or take on leadership roles within our organization. Many of our best sales professionals begin by learning how to create opportunities before moving into licensed sales roles.

Is this a commission-only position?

Absolutely not! Your performance is measured by your ability to set appointments and transfer opportunities to a sales agent. There is no commission involved.

Will I have to service all my clients after the sale?

No! We have an award-winning customer service team that helps maintain policies after the sale.

Do I need my insurance licenses to apply?

No! This position does not require any insurance licenses. If you decide to pursue licenses as a way to grow your career, we will help you with the study materials and exams required to earn the relevant insurance licenses required.

If you're looking for more than just a job—and you're ready to build a professional career with a team that will invest in your success—we'd love to meet you.

Salary Range: $14.50 - $17.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Hands on Training

Requirements We're looking for someone who is:

• Friendly and professional
• Comfortable talking with new people
• Coachable and eager to learn
• Reliable and dependable
• Organized
• Comfortable using computers and technology
• Able to work in our Columbia, TN office Monday through Friday

Preferred (but not required):

• Customer service experience
• Sales experience
• Call center experience
• Retail or hospitality experience
• No insurance license is required to start. If you're successful in this role, we'll help you pursue licensing and provide opportunities to grow into a Licensed Sales Consultant position.

Responsibilities

• Make outbound calls to prospective customers
• Build rapport and begin meaningful conversations
• Generate quote opportunities for our licensed producers
• Schedule appointments
• Keep accurate notes in our CRM
• Follow agency processes and daily activity goals
• Participate in daily coaching and role-play sessions
• Learn our products and sales process
• Contribute to a positive, team-oriented culture