Marker Insurance, one of the leading firms in the heart of Hollywood, Florida, is thrilled to announce a unique opportunity for a Commercial Customer Service Rep (CSR) to join our dynamic team. At Marker Insurance, we believe in a personalized approach to customer service, and we're looking for someone who can connect with clients while managing their accounts with expertise and care. As a hybrid remote worker, you'll enjoy the flexibility of remote working coupled with periodic in-person interactions that enrich team collaboration and client relations. Your role is not just about managing commercial accounts but also about fostering long-lasting relationships and ensuring utmost client satisfaction. With a positive and inviting work culture, we support your growth and encourage contributions that make a difference. If you're passionate about client service and thrive in a supportive environment, we can't wait to hear from you. Join us in making a difference in the insurance industry!

For the experienced with insurance that is looking for a change of scenery? we have abase salary with the option to add commissions as well, starting at $40,000 base +++.

If you are looking for a career change and are willing to get licensed, we can talk.

After 90 days, based on experience and production, there is an option to work from home on some days.

Salary Range: $45,000.00 - $65,000.00 per year

Benefits

Annual Base Salary Based on Experience

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Evenings Off

Dental Insurance

Vision Insurance

• Experience: Prior experience in commercial insurance is a plus
• Licensing: An active Florida insurance license is mandatory. (220 or 440) a plus
• Communication Skills: Strong verbal and written communication skills are essential for interacting with clients and colleagues.
• Organizational Skills: Strong ability to manage multiple accounts, guaranteeing attention to detail and quality service.
• Technical Skills: Proficiency with computer systems and CRM software; familiarity with MS Office Suite.
• Customer-focused: Excellent customer service abilities and a passion for helping others.
• Team Oriented: Ability to work both independently and collaboratively within a team environment.

• Client Relationships: Establish and nurture long-term relationships with commercial clients, ensuring their satisfaction and loyalty to Marker Insurance.
• Policy Management: Oversee and manage commercial insurance accounts, including renewals, audits, and endorsements.
• Client Consultations: Assist clients with inquiries and provide comprehensive advice on insurance policies and coverage options.
• Problem Resolution: Effectively identify and resolve any issues or concerns that arise with client policies in a timely manner.
• Documentation: Ensure accurate documentation of client interactions and policy details in compliance with company standards and regulations.
• Market Knowledge: Stay informed about industry trends and changes to provide clients with current and relevant information.

Our Agency is located in Hollywood FL specializing in Property & Casualty insurance. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Apply to our team today!