Are you looking to grow? So are we! We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a part-time Customer Service . In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $17.50 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

P and C Licensed

Previous customer service experience highly preferred.

Ideal candidate will have basic PC skills, basic math skills, strong analytical capability, conflict resolution skills, the ability to multi-task.

Bilingual preferred

Strong verbal and written communication skills

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Treat each customer contact as a cross and up-sell opportunity including financial products.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Presents and explains insurance policy options based upon prospective client needs and their personal goals.

Provide customers with additional information about new products and services.

Farmers Insurance is a leading provider of insurance products and services in the United States, offering a wide range of coverage options, including auto, home, renters, life, business, and specialty insurance. Founded in 1928, we have grown to become one of the largest and most trusted names in the insurance industry.

We are known for our commitment to personalized customer service and helping individuals, families, and businesses find the right insurance solutions to protect what matters most. With a network of over 48,000 agents, Farmers provides customers with expert advice and tailored policies to suit their unique needs.

Farmers Insurance provides a strong support system for its employees and agents. With ongoing training, mentorship programs, and professional development opportunities, you can grow your career and advance within the company. Whether you're new to the insurance industry or have experience, Farmers offers the tools to help you succeed. Insurance is all about protecting people and their assets, which means you’ll be making a tangible difference in the lives of others. Whether helping customers secure their homes or businesses, or guiding them through life insurance decisions, your work will have a meaningful impact on their peace of mind.

Farmers Insurance is deeply involved in community initiatives, philanthropic efforts, and sustainability programs. Working at Farmers means you could be part of a company that gives back and is committed to making a positive impact on the world around us.