Join Mark Porter Auto Group as a Parts Counterperson and become a valued member of our dynamic customer service team located in Jackson, Ohio. In this pivotal role, you will be the first point of contact for our customers, providing them with exemplary service and ensuring they find the exact parts they need. Your inviting and positive attitude will contribute to creating a friendly and professional atmosphere that our customers appreciate. At Mark Porter Auto Group, every day presents a unique opportunity to contribute while gaining further experience in the automotive industry. We are committed to providing an enriching workplace where your dedication is recognized and rewarded. If you have a passion for customer service and automotive parts, we encourage you to apply and take the next step in your career with us!

Benefits

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Experience: Previous experience in a customer service or automotive parts role is preferred.

Knowledge: Understanding of automotive parts and inventory management systems is required.

Communication Skills: Strong verbal and written communication skills are essential.

Customer Service: A dedication to providing exceptional customer service and satisfaction.

Attention to Detail: Ability to manage multiple tasks with accuracy and efficiency.

Teamwork: Ability to work collaboratively within a team environment.

Proactivity: Willingness to learn and take on new challenges in a dynamic setting.

Availability: Must be able to work on-site in Jackson, Ohio, with flexible hours including weekends.

Customer Interaction: Greet customers warmly and assist them with their parts inquiries and orders.

Order Management: Accurately process orders, ensuring that parts are available and delivered promptly.

Inventory Control: Monitor and maintain parts inventory to ensure optimal stock levels and minimize inefficiencies.

Product Knowledge: Stay informed about parts and accessories to provide customers with precise and helpful advice.

Collaboration: Work closely with the service and maintenance departments to fulfill customer orders efficiently.

Record Keeping: Maintain detailed records of transactions and customer interactions for future reference and service enhancement.