Join the Mark Porter Auto Group, a well-established automotive company rooted in Jackson, Ohio. As a Phone Operator/Cashier, you'll be a crucial part of our team, providing exceptional customer service and support to our clients who rely on us for their vehicle needs. We take pride in our commitment to professionalism, integrity, and a positive work environment.

We're looking for a dedicated individual who can effectively handle phone inquiries, process transactions accurately, and ensure a seamless customer experience. Your role will involve interacting with customers with a friendly and helpful attitude, handling cash transactions, and supporting various administrative tasks.

If you thrive in a fast-paced, customer-centric environment and enjoy working in a collaborative team setting, the Mark Porter Auto Group welcomes your application. Take the next step in your career with us today!

Salary Range: $12.00 per hour

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Communication Skills: Strong verbal communication skills and a friendly, customer-oriented demeanor.

Organizational Skills: Ability to multitask, prioritize tasks, and maintain attention to detail in a fast-paced environment.

Customer Service Experience: Prior experience in customer service or a related field is a plus.

Reliability: Dependable and punctual with a commitment to providing exceptional service to customers.

Team Player: Ability to work collaboratively with a diverse team to achieve common goals.

Positive Attitude: Enthusiastic, approachable, and dedicated to creating a positive customer experience.

Phone Operations: Answer and direct incoming calls to the appropriate departments. Provide information on vehicles, services, and dealership hours.

Customer Transactions: Handle cash, credit, and debit transactions accurately. Maintain a tidy and organized cashier station.

Appointment Scheduling: Coordinate service appointments and test drive schedules efficiently.

Customer Assistance: Assist customers with inquiries, service requests, and general information about the dealership and its offerings.

Documentation: Maintain accurate records of cash transactions and customer interactions.