Mark Jett Farmers Insurance
Customer Sales & Service Representative
Job Overview
Don’t wait, take the next step in your career today. Mark Jett's Farmers Insurance agency in Mckinney, Texas, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $40,000.00 - $60,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Must have ability to multi-task.
Follow through and exceed current and prospective client expectations.
A Property & Casualty insurance license is required.
Responsibilities
Meet new business production goals and objectives as established.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.