We are expanding and have an opening for top customer service Representatives to join our team-oriented. With our insurance office’s extensive customer care work, a successful sales structure and our amazing products and services, you will be set up for success.

If you are ready to build your insurance sales career in our client oriented, fast paced office, apply today to learn more.

Salary Range: $16.00 - $19.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

• Possess an upbeat, positive and enthusiastic attitude.
• Professional phone etiquette.
• Great Customer Service Skills.
• Bilingual, fluent in both English and Spanish is beneficial.
• Get P & C license within 60 days (we will help with process)

• Handle all incoming claim calls from customers and follow-up.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.