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Maria Del Pilar Basler-Farmers Insurance Agency

Insurance Service Representative/CSR Assistant -Covina Office


Job Overview

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter then this is your opportunity for a rewarding career with excellent income and growth potential. You must be a fast learner and be great at problem solving.

You will be asked to get Licensed in Property and Casualty and Life and Health for growth potential. ( Not needed to start, but will be required)

Salary Range: $17.50 - $20.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Requirements
  • P & C license required, but not needed to start working. 
  • Excellent oral, written, and interpersonal communication skills.
  • Thoroughly knowledgeable about Office 365- Microsoft
  • Communicate professionally with internal and external customers
  • Strong organizational and time management skills.
  • Shows initiative, exhibits a “can do” attitude, and collaborates effectively within our team environment.
    Other duties as assigned

Must speak SPANISH AND ENGLISH FLUENTLY

Responsibilities

We require our assistants to maintain a professional and positive attitude. You will be making outgoing calls and receive inbound calls from potential clients and then assist those prospects in completing the insurance buying process. You must have the ability to multi-task. Some duties include making follow up calls and sending emails to leads. Must have reliable transportation.

Call client for:

  • Social Media Platforms
  • Scanning
  • Cancellation
  • Renewal retention billing
  • Quoting
  • Providing Bundles
  • Farmers Friendly Review 
  • Appointment Set up
  • Network 
  • Answer calls 
  • Building Strong Relationships with partners 
  • Strong communication skills
  • Must be speak SPANISH AND ENGLISH FLUENTLY
  • Show organization skills 
  • Assist with insurance claims 
  • Must be able to communicate and find opportunities for new business
  • Must be able to transition a warm or cold conversation to a new product opportunity.

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Company Location: 592 N Azusa Ave Covina, CA 91722
Job Ad Location: Covina, CA 91722, US

About Us

Agent has been around for over 15 years with Farmers Insurance and has developed over the years to be a  successful Insurance Agent. Now, post pandemic, we are looking to build associates that are willing to learn and grow with our agency. Our office has moved location and is now in the city of Covina, CA right off the 10fwy and N Azusa Ave.  We do our best to be our best for our client, partners and staff by keeping a positive and reliable work environment. We look forward to having you as part of our team. 

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