Don’t wait, take the next step in your career today.
Manor Insurance Agency Inc in Downey, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Personal or Commercial Lines Insurance Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. You will be responsible for providing excellent customer service and support on Personal and Commercial accounts to help businesses protect their assets. You will help them ensure they have the coverage they need.
No prior experience in Commercial Lines? No problem!
This is the perfect opportunity to transfer your personal lines experience to break into commercial lines. You’ll have the opportunity to grow your knowledge of the insurance industry and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know about commercial lines products and services. You will even have the opportunity to move up into a sales position if desired.
Are you an Experienced Commercial Lines CSR? Incredible!
You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge of commercial coverage with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.
Apply now to join our team and our commitment to client satisfaction and success.
Salary Range: $35,000.00 - $60,000.00 per year
Health Insurance
Dental and Vison Insurance
Paid Holidays
Paid Sick Leave
Paid Training/Licensing
CalSavers Retirement Savings Program
Free Parking
Knowledge of Mercury, Safeco and AMS are a plus.
Proficiency to multi-task, follow-thru and follow-up.
Must be highly self-motivated.
Follow through and exceed current and prospective client expectations.
A Property & Casualty insurance license is required.
Ability to tactfully handle stressful and difficult situations.
Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.
Ability to identify and solve problems, think critically, and make decisions quickly.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Complete Evidence of Insurance requests.
Take premium payments from customers.
Provide exceptional customer service and support.
Presents and explains insurance policy options based upon prospective client needs and their personalgoals.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Handle customer renewals.