At Melissa L Kay Insurance Agency Inc. Farmers Insurance, we are trusted advisors and advocates for our clients across California. Backed by the strength and legacy of Farmers Insurance, we combine world-class resources with the personal attention of a boutique agency. For over a decade, we’ve delivered tailored solutions in auto, home, life, commercial, and financial services, helping individuals, families, and businesses protect what matters most to them. Our agency is built on the values of integrity, service, and innovation. We believe in empowering our team, investing in growth, and celebrating success together. What sets us apart is our culture. We are a close-knit, high-performing team that thrives on collaboration, continuous learning, and meaningful impact.

We are seeking a motivated, organized, and client-focused Remote Insurance Sales/Service Representative to join our fully remote team. In this role, you will assist clients with their insurance needs, deliver exceptional service, and identify opportunities to protect and grow their coverage. You’ll engage with clients across auto, home, life, and business lines, while working in a supportive and flexible environment that values your expertise.

• First-year earnings: $40,000 – $60,000+ (base pay plus commission - based on experience)
• Fully remote, work-from-home flexibility
• Monday - Friday schedule, weekends off
• Flexible hours to support work-life balance
• Life insurance provided
• Tuition reimbursement and licensing support
• Ongoing training and mentorship
• Career growth opportunities within the agency
• Team recognition, incentives, and modern tools to help you succeed

If you're driven, personable, and passionate about helping others, we invite you to apply today!

Salary Range: $40,000.00 - $60,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Hands on Training

Tuition Reimbursement

Licensing Support

Bonus Opportunities

Work-Life Balance

Incentives for Achievements

Opportunities to Engage in Community Events

Retirement Plan

Work from Home

Life Insurance

Career Growth Opportunities

Weekends Off

• 3-5 years of current insurance experience (Farmers & Kraft Lake Insurance experience is a bonus)
• Prior commercial insurance sales experience
• Active California Property & Casualty license required (Life & Health license a plus)
• Proven ability in sales, customer service, or related fields
• Proficiency with CRM systems, agency management tools (APEX and Policy Center), Microsoft Office, and Adobe documents
• Bilingual in Mandarin or Spanish is a bonus
• A 4-year college degree is highly preferred; a high school diploma or equivalent is required
• Self-starter with the ability to prioritize, problem-solve, and meet goals

• Assist clients with auto, home, life, and commercial insurance needs
• Deliver prompt, professional, and personalized customer service
• Present and sell insurance solutions to new and existing customers
• Identify coverage gaps and recommend appropriate products
• Manage policy renewals and review changes with clients
• Serve as a client liaison during claims and policy changes