MANZUR MAX CHOWDHURY INSURANCE AGENCY INC. Farmers Insurance
Customer Service Representative
Job Overview
Don’t wait, take the next step in your career today. MANZUR MAX CHOWDHURY INSURANCE AGENCY INC. Farmers Insurance in Anaheim, California, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. You’ll have the opportunity to grow your knowledge and you’ll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.
Salary Range: $55,000.00 - $75,000.00 per year
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Career Growth Opportunities
Mon-Fri Schedule
Hands on Training
Requirements
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Confident, self-starter who works well independently.
- Prior Sales Experience.
- Career minded vision.
- Problem-Solving Capabilities.
- Minimum 3-5 years prior sales experience is preferred.
- Strong communication skills, both oral and written.
- Bilingual, fluent in both English and Spanish is beneficial.
Responsibilities
- Meet new business production goals and objectives as established.
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Maintain knowledge of new products and services.
- Generating insurance quotes.
- Provide exceptional customer service and support.
- Develop and maintain client relationships.
- Provides on-going support to insurance clients as needed.