Leta Hankins Insurance
Customer Service Representative
Job Overview
Due to the amount of applicants your resume will most likely not be looked at without the assessment filled out. Please take the time to fill out the assessment.
We're looking for fun, smart people!! Our office is quickly growing and we need someone who we can train to support our AMAZING team, welcome our customers, and take on a variety of tasks! Our Customer Service Representative needs to exceed customer service standards to current clients.
Looking for a SMART person who is a quick learner and GREAT with people to become apart of our amazing team!
No prior insurance experience is necessary. We have continuous training and career advancement. Must have at least 2 years of customer service office experience.
Apply for the position today by completing the form and completing the assessment.
Salary Range: $20.00 - $27.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings OffDental Insurance
Vision Insurance
Life Insurance
Dental Insurance
Evenings Off
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
Responsibilities
- Welcome customers in the office
- Take payments
- Process customer policy change requests.
- Verify phone numbers, addresses, and email addresses with each customer contact and update customer information.
- Schedule appointments for sales staff to meet prospective customers.
- Ensuring all customers have correct legal documents as well as have taken advantage of all discounts.
- Overseeing inspection concerns.
- Help with the flow of the phones and walk in customers.