Leandro Porciuncula-Farmers Insurance Agency
Bilingual Customer Service Representative - Insurance Agency - Spanish or Portuguese
Job Overview
Join a growing, people-first agency where your language skills and drive to grow will be valued every day.
We're a fast-growing insurance agency in Phoenixville, PA, looking for a warm, organized, and bilingual professional to be the face of our team. If you love helping people and aren't afraid to learn something new — this role is built for you.
Salary Range: $3,200.00 per month
Benefits
Monthly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Hands on Training
Performance Bonuses
Career Growth Opportunities
Requirements
What we're looking for:
Must-haves:
- Fluent in English + Spanish or Portuguese
- Friendly, professional communication style
- Strong attention to detail and organization
- Comfortable in a busy, fast-paced office
- Able to work on-site in Phoenixville, PA
Nice to have:
- Experience in customer service or insurance
- Familiarity with CRM tools
- Sales experience or comfort with client conversations
Responsibilities
What you'll do:
- Greet and assist clients in person, by phone, and via email/CRM
- Resolve policy questions and service requests with care
- Process payments and assist with claims
- Prepare and send insurance quotes
- Support licensed agents with administrative tasks
- Help close sales as part of the agent team
- Maintain accurate, up-to-date client records
- Keep the office running smoothly day to day
Remote Type:
No
Job Type:
Full-Time
Job Category:
Customer Service Representative
Location:
21 S MAIN ST,PHOENIXVILLE,PA,19460,US
About Us
Leandro Porciuncula-Farmers Insurance Agency is seeking energetic professionals! We're a dynamic team committed to delivering exceptional insurance solutions and unparalleled client service. Thrive in a supportive, growth-oriented environment where your contributions directly impact our community. Ignite your career with us!