Welcome to Land Rover Fort Myers, where passion for exceptional vehicles meets an unwavering commitment to outstanding customer care. We're not just selling cars; we're building lasting relationships with individuals who appreciate the finest driving experiences. Located in the vibrant community of Fort Myers, Florida, our dealership is a hub for automotive enthusiasts. We believe in fostering a positive and supportive environment for our team, recognizing that our success is built on the dedication and expertise of every individual. As a Service Advisor, you'll be the crucial link between our valued clients and our skilled service technicians. You’ll have the opportunity to connect with people who share your enthusiasm for premium automobiles, understand their needs, and guide them toward keeping their Land Rover in peak condition. If you're looking for a place where your customer service skills are valued and your career can thrive, we invite you to join our family.

Salary Range: $60,000.00 - $100,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Hands on Training

Retirement Plan

Proven experience as a Service Advisor in a dealership setting.

Strong understanding of automotive repair processes and terminology.

Excellent communication and interpersonal skills, with the ability to explain complex issues clearly.

Proficiency in using dealership management systems (DMS) ERA Ignite and other relevant software.

A customer-centric approach with a passion for providing outstanding service.

Ability to manage multiple tasks and prioritize effectively in a busy environment.

Greet customers warmly as they arrive for their service appointments and ensure a positive first impression.

Listen attentively to customer concerns and accurately translate them into repair orders for the technicians.

Provide clear and detailed explanations of recommended services, repairs, and associated costs.

Maintain open communication with customers throughout the service process, providing updates on progress.

Schedule appointments efficiently and manage the workflow of the service department.

Build rapport with customers, fostering loyalty and encouraging repeat business.

Assist in resolving any customer issues or concerns that may arise during the service experience.

Award-winning Jaguar Land Rover of Ft. Myers is family-owned and a great place to have a rewarding career! We are a positive, upbeat, award-winning dealership that believes honesty, integrity, and 100% customer satisfaction is the only way to do business. We appreciate our employees and invest in their success! Apply now and join our team!