Join Kyle Uhlig Allstate Agency, a dynamic and welcoming environment that values customer satisfaction and team collaboration above all. Based in Blue Springs, Missouri, we offer a hybrid remote work setup, allowing you to balance work from home and in-office days effectively. As an Insurance Service Representative, you'll be at the forefront of client interaction, ensuring our policyholders receive prompt, accurate, and personable service. With our positive and inviting company culture, you'll be encouraged to bring your personal touch to every customer interaction, making each client feel valued and supported. If you thrive in a supportive team and are passionate about delivering unparalleled customer service, your journey begins here. Apply now to be part of an empowering team that prioritizes your growth and the satisfaction of our clients.
Salary Range: $40,000.00 - $80,000.00 per year
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Dental Insurance
Vision Insurance
Disability Insurance
Mon-Fri Schedule
Life Insurance
Retirement Plan
Evenings Off
Career Growth Opportunities
Sign on Bonus after candidate has obtained their license
Education: High school diploma or equivalent is required.
Experience: Previous experience in customer service, preferably within the insurance sector, is a plus.
Licensing: Active state insurance licenses are preferred but not mandatory; however, willingness to obtain them is essential.
Communication Skills: Strong verbal and written communication skills are necessary to communicate effectively with clients.
Tech Skills: Proficiency in using computers, including familiarity with CRM software and communication tools.
Problem-Solving: Ability to effectively identify and solve problems to meet client needs.
Interpersonal Skills: A positive and friendly demeanor, coupled with excellent interpersonal skills.
Teamwork: Ability to work collaboratively within a team to achieve targets.
Adaptability: Comfortable with a hybrid remote working environment and adaptable to changing client needs.
Customer Interaction: Engage with clients to address questions, resolve concerns, and provide detailed information regarding insurance policies.
Policy Adjustments: Assist in processing changes to existing policies as per customer requests and ensure accurate record maintenance.
Claims Support: Facilitate the claims process by gathering necessary information and guiding clients through the procedures.
Promote Services: Highlight additional services and policies to enhance client satisfaction and build client portfolios.
Problem-Solving: Provide solutions to client issues promptly and ensure customer satisfaction is maintained.
Team Collaboration: Work closely with team members to share insights and strategies for improving customer service delivery.