Welcome to the Kyle Uhlig Allstate Agency, a place where professional growth meets community spirit. Nestled in the heart of Ballwin, Missouri, our agency embraces a hybrid remote work model to offer our team the perfect balance between professional and personal life. As an Allstate Customer Service Representative at our agency, you'll be a crucial player in delivering outstanding customer service and fostering positive relationships with our clients. With a positive and inviting atmosphere, our team is committed to supporting each member's career progression while delivering exceptional service to every policyholder. In this role, you'll assist clients with their insurance needs, provide them with accurate information, and resolve their concerns effectively. If you are enthusiastic about building strong client connections and thrive in a supportive environment, this opportunity is perfect for you. Join us and be a part of an agency that values your commitment and celebrates your success!

Salary Range: $40,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission

Mon-Fri Schedule

Retirement Plan

Evenings Off

Career Growth Opportunities

Sign on Bonus after candidate has obtained their license

Paid Time Off (PTO)

Dental Insurance

Work from Home

Vision Insurance

Disability Insurance

Life Insurance

Hands on Training

Licensing: Active Missouri Property & Casualty License is preferred.

Experience: Previous experience in customer service or sales in insurance is advantageous.

Communication Skills: Strong verbal and written communication skills are essential for success in this role.

Customer-Centric: A genuine interest in helping clients and meeting their needs effectively.

Technology Skills: Competency in using CRM systems and modern communication tools.

Flexibility: Ability to comfortably adapt to hybrid work conditions, maintaining productivity in both on-site and remote environments.

Interpersonal Skills: Natural ability to develop rapport and build strong customer relationships.

Customer Interaction: Engage with clients in a welcoming and courteous manner, ensuring their inquiries and concerns are addressed promptly.

Policy Servicing: Assist customers in understanding and managing their allstate insurance policies, making updates as required.

Claim Assistance: Guide clients through the claims process, ensuring documentation and communication are efficiently handled.

Cross-Selling: Identify opportunities for additional Allstate products that may benefit the customer.

Relationship Management: Maintain a strong relationship with clients, fostering trust and ensuring long-term satisfaction.

Feedback Management: Collect client feedback, and report it to management for process improvements.

Our Agency is located in Overland Park, KS specializing in Home, Life, and Auto insurance products. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always put the customer first. Apply to our team today!