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Kristy Mcwherter-Farmers Insurance Agency

Customer Service Receptionist


Job Overview

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.

Salary Range: $14.50 per year

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Proficiency to multi-task, follow-thru and follow-up.

Excellent Communication/interpersonal skills.

A Property & Casualty license is preferred but will train good individual.

Professional phone etiquette.

Great Customer Service Skills.

Problem-Solving Capabilities.

Works well with other employees and is a team player with a positive attitude.

Ability to tactfully handle stressful and difficult situations.

Be capable of handling customer rejection.

Be equipped with great listening and closing skills.

No insurance experience required but must be willing to learn

Responsibilities

The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.


Remote Type: No
Job Type: Full-Time, Part-Time
Job Category: Customer Service Representative
Company Location: 168 SUSQUEHANNA ST BINGHAMTON, NY 13901
Job Ad Location: BINGHAMTON, NY 13901, US

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