Join A Team Where Your Voice Matters!

Koppinger & Associates is hiring a Full-Time Commercial Lines Client Manager to join their growing team. This role involves managing commercial property and casualty insurance accounts, providing expert guidance to clients, and maintaining strong client relationships. Candidates should have experience in commercial lines insurance, a commitment to professional development, and be tech-savvy. The company offers a collaborative environment with work-life balance and opportunities for growth. If you value personalized client service and professional recognition, this position may be a great fit

Salary Range: $75,000.00 - $95,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Retirement Plan

Career Growth Opportunities

Mon-Fri Schedule

Tuition Reimbursement

Insurance License: Property & Casualty

Experience: Proven customer service experience within commercial lines property & casualty.

Technical Skills: Proficient with customer service software and Microsoft Office Software.

Communication: Excellent verbal and written communication skills.

Problem Solving: Strong problem-solving skills with an ability to handle multiple tasks effectively.

Organization: Highly organized with a keen ability to manage time and prioritize tasks.

Customer-Focused: Demonstrated commitment to providing excellent customer service.

Attention to Detail: Strong attention to detail to ensure accuracy in client management.

Teamwork: Ability to work well independently as well as part of a team.

Education: A bachelor's degree in business, communications, or a related field is preferred.

Flexibility: Must be open to occasionally assisting in other areas as needed to drive overall departmental success.

Create insurance quotes, shop renewals, and assist with policy changes.

Answer client questions, problem solve, and follow up.

Issue insurance documentation, update client information, and assist with payments.

Educate and advise clients.

Process customer policy change requests.

Handle incoming claim calls from customers.

Complete Evidence of Insurance requests.

Share training and education knowledge and expertise with team members.

Thoroughly understand and follow all underwriting, rating and compliance requirements.

Educate clients on the insurance policies that best suit their needs

Our Team's Core Philosophy: Excellence, Growth, and Support

Client-Centric Approach

We are deeply committed to understanding our clients' unique challenges and delivering expert solutions that drive exceptional results. Our dedication goes beyond mere service—we strive to become true strategic partners.

Collaborative Culture

Our team operates on principles of mutual support and collaboration:

• When a teammate is on vacation, we ensure their workload is seamlessly managed
• Problem-solving is a collective effort, not an individual burden

Professional Development

We invest heavily in our team's continuous growth:

• Fully employer-sponsored education programs
• Industry-specific role training
• Professional designation opportunities
• Access to cutting-edge research tools and resources

Workplace Wellness, We believe in:

• Maintaining a healthy work-life balance
• Finding positivity and humor, even during challenging times
• Supporting each other's personal and professional well-being

Why Work With Us: Your Career, Amplified

We Don't Just Offer a Job. We Offer a Journey.

At Koppinger & Associates, we believe talented professionals don't just want a position—they want a purpose. Here's why exceptional individuals choose to build their careers with us:

• Employer-funded continuous learning
• Industry-leading training programs
• Competitive salaries
• Comprehensive benefits package
• Encouragement of creative problem-solving
• Collaborative, forward-thinking culture
• Transparent leadership
• Team-first mentality
• Work-life balance isn't just a buzzword—it's our commitment

We're Not Just Hiring. We're Investing in Your Potential.

Join us, and transform your career into an extraordinary journey.