Kingdom Insurance Partners

Customer Service Representative


Job Overview

This is an operations and service support role focused on handling day-to-day policy servicing tasks, that takes ownership, moves with urgency, and genuinely cares about protecting clients and growing relationships.

We are looking for a mindset that doesn't just service policies, rather looks to partner with business owners, solve problems, and build long-term trust. If you are someone who thrives in a fast-paced environment, takes pride in your work, and wants to be part of a high-performing, growth-focused team, keep reading.

Salary Range: $36,000.00 - $48,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Flexible Schedule

Health Insurance

Life Insurance

Disability Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Work from Home

Paid Time Off (PTO)

Requirements

Qualifications & Skills

  • 1–3+ years of commercial insurance customer service experience
  • Active Property & Casualty (P&C) license
  • Basic understanding of commercial insurance coverages and terminology
  • Experience with agency management systems
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to prioritize tasks, meet deadlines, and manage multiple requests simultaneously
  • Proficiency in Microsoft Office (Outlook, Excel, Word)
Responsibilities

Core Responsibilities

  • Process policy changes including endorsements, cancellations, and reinstatements
  • Issue certificates of insurance (COIs) accurately and in a timely manner
  • Respond to client inquiries related to billing, coverage, and policy servicing
  • Support the renewal process by gathering exposure data, applications, and loss runs
  • Assist with claims inquiries and provide support in communicating with carriers
  • Maintain accurate and up-to-date policy documentation in the agency management system
  • Communicate with insurance carriers to complete servicing tasks and follow up on requests

Ensure compliance with internal workflows, procedures, and timelines

Provide administrative and service support to Account Managers/Executives


Remote Type: Fully Remote
Job Type: Full-Time
Job Category: Insurance Sales
Location: Coeur d'Alene,ID,83814,US

About Us

Kingdom Insurance Partners is a revolutionary force in the insurance industry, our mission is to empower individuals and businesses with peace of mind, ensuring they are protected by comprehensive, forward-thinking insurance strategies.

Step into our vibrant and dynamic world, where energy fuels our every endeavor! At Kingdom Insurance Partners, we foster a culture of ambition, collaboration, and unwavering dedication. You’ll find a team that’s not afraid to challenge the status quo, embracing creativity and seizing opportunities to deliver exceptional value. We believe in celebrating wins, supporting growth, and building lasting relationships, all while making a real impact. If you thrive in an environment that encourages bold ideas, embraces rapid growth, and offers a thrilling career path, join the Kingdom Insurance Partners family and help us redefine insurance as we know it!

Why Join Us

Kingdom Insurance Partners is at the forefront of the insurance industry, empowering businesses and individuals with innovative and reliable solutions. We are a dynamic and growing force, driven by a commitment to excellence, creativity and integrity

Our mission is to be the most trusted and respected insurance partner, delivering peace of mind through expert guidance. We foster a culture of collaboration, professional development, and proactive problem-solving, ensuring our team thrives and our clients receive the best.

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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Contact Us

Phone: 720-830-2920