We are seeking a dedicated Personal Lines Customer Service Representative to join our team.

The successful candidate will possess:

- Strong negotiation skills

- In-depth knowledge of personal lines insurance products

- Excellent client management skills

- Exceptional communication and interpersonal abilities

- A proactive approach to problem-solving and client service

- The ability to work collaboratively in a team-oriented environment

- P&C Insurance License is preferred but not necessary

We offer a competitive wage based on experience and a range of benefits designed to support your professional growth and well-being, including:

- Simple IRA retirement plan

- Group disability insurance

- Paid time off

- Opportunities for professional development and career advancement.

- A collaborative and supportive work culture

Salary Range: $18.00 - $21.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

If you are a motivated and skilled Personal Lines CSR looking to join a dynamic team, we encourage you to apply.

P&C Insurance License preferred but not necessary

Please submit your resume and cover letter to kesner@kes-ins.com or visit our website at kesnerins.com to learn more about this exciting opportunity.

We look forward to welcoming you to our team!

The ideal candidate will be responsible for:

- Establishing working relationships with clients, potential clients, and the companies we represent through phone, email, and written correspondence

- Supporting teammates with follow-up for clients and prospects

- Researching and resolving coverage questions

- Promptly responding to client needs either on the phone or electronically

- Maintaining client files and processing routine correspondence between our agency and the client or company, both in paper records and across our various software programs

- Cultivating new opportunities and offering additional lines of insurance through consultative selling

- Assisting with other office duties as they arise and are needed

Since 1978, Kesner Insurance has striven to be on the cutting edge of the insurance industry. Today we are an Ohio insurance agency with a history rich in insurance experience, giving us a distinct advantage over competing companies. As a local agency, we have the expertise to build an insurance package that best meets the requirements of you, your family and your business.

At Kesner Insurance Agency, Inc., we’re not just about policies; we’re about people. With a dynamic team and a commitment to excellence, we empower our clients to navigate the complexities of insurance with confidence. Our culture thrives on collaboration, innovation, and a passion for service that sets us apart in the industry. Join us to be a part of a vibrant work environment where your ideas matter, and together, we shape a safer tomorrow. Choose Kesner – where your career and our clients' peace of mind flourish!