Welcome to Kenosha Insurance! We're a dedicated team right here in Kenosha, Wisconsin, committed to providing exceptional service to our community. We believe that outstanding customer service is the foundation of trust and lasting relationships. If you're someone who genuinely enjoys connecting with people and is looking for an opportunity to start your career in a supportive and positive environment, we'd be thrilled to have you join us. As an Entry-Level Customer Service Representative, you'll be the friendly voice and helpful hand for our valued customers. You'll learn the ins and outs of our services, help resolve inquiries, and play a crucial role in making sure everyone who interacts with Kenosha Insurance has a great experience. We offer a welcoming atmosphere where you can grow your skills and build a rewarding career.

Salary Range: $15.00 - $20.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Life Insurance

Disability Insurance

Career Growth Opportunities

Hands on Training

Holidays Off

Paid Holidays off

High school diploma or equivalent.

Excellent verbal and written communication skills.

A positive attitude and a genuine desire to help others.

Basic computer proficiency.

Ability to learn new systems and processes quickly.

Respond to customer inquiries via phone, email, and chat in a friendly and helpful manner.

Provide information about products and services, and resolve customer issues efficiently.

Document customer interactions accurately in our system.

Assist with order processing and follow-up.

Collaborate with team members to ensure a consistent and positive customer experience.

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