Market Center Administrator (MCA) – Finance, Operations & Systems Leader

Market Center Administrator (MCA) – Finance, Operations & Systems Leader

At KW Coastal Living, the Market Center Administrator (MCA) is not a back-office role—it is the operational and financial backbone of the business.

This role functions as the CFO and COO of the Market Center, with direct responsibility for the financial health of the business and the systems that support agent success.

You will own all cash accounting functions, including managing company finances, overseeing accounts receivable and payable, ensuring accurate and timely commission payments to agents, and supporting financial planning and profitability.

At the same time, this is a highly agent-facing role. You will work closely with real estate agents on a regular basis—answering questions, solving problems, and helping them understand and apply Keller Williams systems and models to run more effective businesses.

This role requires someone who can operate with precision in financial matters while also building trust, communicating clearly, and supporting agents in a fast-paced environment.

When the MCA performs at a high level, the business runs clean, agents are paid accurately and on time, and the entire office operates with clarity and confidence.

We have been named a Top Sarasota Workplace three times since 2020 and are continuing to grow. We are looking for someone who wants to take ownership of a critical function of the business, build systems that last, and operate at a high standard—not someone looking for a routine administrative position.

Salary Range: $60,000.00 - $70,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Career Growth Opportunities

Profit Share

Requirements + Performance Environment

Who You Are

• Strong background in cash accounting and financial management with a high level of accuracy and attention to detail
• Highly accountable and action-oriented; when something is off, you address it immediately and see it through
• Organized, precise, and consistent across multiple priorities and deadlines
• A systems thinker who improves processes rather than just maintaining them
• Comfortable using and learning multiple systems and technologies
• Able to build trust and strong relationships with agents while maintaining professional standards
• Comfortable learning, teaching, and consulting on Keller Williams systems and models
• Committed to personal growth and continuous improvement

Real estate or brokerage accounting experience is preferred. Candidates without industry experience must demonstrate a strong track record of financial responsibility, operational execution, and high-level performance in a similar role.

Experience with Keller Williams systems is a strong advantage.

Compensation & Benefits

• Base salary: $60,000
• Bonus and profit share opportunities tied to performance
• Health insurance
• Paid time off (PTO) and paid holidays
• Strong professional development and leadership growth opportunities

We’ve been named a Top Sarasota Workplace three times since 2020 and continue to grow with a focus on performance, accountability, and building a strong operational foundation.

Performance Environment

This is a fast-paced, systems-driven environment with high standards for accuracy, follow-through, and execution. This role is not a fit for individuals who struggle with organization, consistency, or attention to detail.

Success in this role requires managing multiple priorities, maintaining clean systems, communicating effectively with agents, and operating with discipline every day.

Responsibilities + Day in the Life

What You’ll Do

• Own all cash accounting and financial operations, including bookkeeping, accounts receivable, accounts payable, budgeting, reporting, and financial planning
• Ensure accurate and timely commission payments so agents are paid correctly and on schedule every time
• Maintain complete financial integrity of the business with clean books, accurate reporting, and full visibility into performance
• Manage agent billing and expenses with consistency, accuracy, and clear communication
• Serve as a primary point of contact for agents, answering questions and resolving day-to-day business issues
• Consult with agents on Keller Williams systems and models to help them operate more effectively
• Teach and reinforce system usage and best practices to drive adoption and consistency across the office
• Build, implement, and refine systems and processes that improve efficiency and support growth
• Leverage technology, including Command and accounting systems, to improve visibility and performance
• Partner with ownership on financial strategy, identifying opportunities to improve profitability and support expansion
• Identify issues early, solve problems quickly, and maintain a high standard of execution across the business

A Day in the Life

No two days are identical, but your focus is consistent: keep the business running clean, accurate, and on track—while helping agents effectively use the systems that drive their success.

On a typical day, you might:

• Review financials and ensure all transactions, billing, and reports are accurate and up to date
• Process and verify agent commissions with precision
• Troubleshoot discrepancies and resolve issues quickly
• Meet with agents to answer questions and guide them through systems and tools
• Support or lead training on systems, processes, and best practices
• Consult one-on-one with agents to improve workflows and system usage
• Coordinate or support internal classes that drive consistency across the office
• Identify inefficiencies and implement process improvements
• Communicate with leadership on financial performance and operational needs
• Keep multiple priorities moving without losing control of the details

This role requires someone who can move between numbers, systems, teaching, and people throughout the day while maintaining a high standard of execution.

If you prefer a slow-paced or highly predictable workday, this role will feel demanding. If you thrive in a fast-moving environment where you are trusted to own outcomes, solve problems, develop people, and operate at a high level, you will find this role highly rewarding.

Keller Williams Coastal Living is part of the Coastal Living Collection, a collaborative group of high-performing KW market centers serving Sarasota, Lakewood Ranch, Englewood, Wellen Park, and Siesta Key. Led by Brian Wentz and the Wentz Group, our organization is built on a foundation of growth, leadership, and a culture of abundance.

We are not simply a real estate brokerage — we are a growth company dedicated to helping real estate professionals build thriving businesses and extraordinary lives. Our leadership team invests deeply in agent development through world-class training, coaching, and consulting, while also offering a unique path to wealth building and ownership opportunities in affiliated businesses such as mortgage, title, and beyond.

KW Coastal Living is backed by Keller Williams Realty, the #1 real estate company in the world in agent count, units, and volume, and the #1 training organization across all industries. Our local leadership team brings together more than 30 years of real estate experience, 15+ years of KW leadership, and MAPS executive-level coaching to ensure every agent and leader is supported at the highest level.

What sets us apart is our culture of collaboration. The Coastal Living Collection operates as a unified team across three offices, with leaders who support, challenge, and inspire one another to grow. We believe in creating a community of high achievers who value grit, determination, innovation, and abundance.

If you are driven by growth, leadership, and impact, and you want to be part of a company where success is shared and leaders are made, KW Coastal Living and the Wentz Group are your opportunity to thrive.

At KW Coastal Living and The Wentz Group, we believe success is best when it’s shared. We are more than a real estate company — we are a growth platform where leaders are made, agents thrive, and businesses scale.

When you join us, you step into:

• A Culture of Abundance – We believe in collaboration, not competition. Our three Coastal Living offices operate as one unified team, where leadership and agents support each other, share best practices, and celebrate wins together.

• Unmatched Training & Coaching – Backed by Keller Williams, the #1 training organization across all industries, you’ll have access to world-class systems, tools, and leadership coaching. With a MAPS Senior Executive Coach on our leadership team, personal and professional development is built into everything we do.

• A Proven Path to Growth – We focus on helping you grow your business through the Millionaire Real Estate Agent models, consulting on the 20% of activities that drive 80% of results. From new agents to top producers, our systems scale with your ambition.

• Ownership & Wealth Building – Beyond commissions, our agents and leaders have opportunities to participate in profit share and gain ownership upside in affiliated businesses like mortgage and title. Our mission is to help you build wealth and create freedom, not just close deals.

• A Leadership Team Invested in You – With 30+ years in the industry and 15+ years of KW leadership, our Operating Principal and executive team are hands-on in ensuring our people succeed. We are committed to your growth, your business, and your life goals.

Joining KW Coastal Living means joining a company of high achievers who think big, act bold, and live with intention. If you’re hungry to grow, passionate about leadership, and eager to be part of something larger, this is the place where your potential becomes possibility.