Join Keats Insurance Agencies, a leader in the insurance industry committed to delivering exceptional customer service. We have a unique opportunity for an enthusiastic and skilled Insurance Account Manager to join our hybrid team operating out of Mineola, New York. Our work environment is a perfect blend of in-office collaboration and remote flexibility, enabling our team to maintain a seamless workflow. As an Insurance Account Manager, you will be at the forefront of customer interactions, ensuring that our clients' needs are met efficiently and effectively. You will be a part of a supportive team that values your contribution and rewards your efforts. At Keats Insurance Agencies, we believe in fostering positive relationships, not only with our clients but also among our team. If you are passionate about customer service, driven by excellence, and eager to work in a dynamic and supportive environment, this is the perfect opportunity for you to grow and thrive.

Salary Range: $50,000.00 - $65,000.00 per year

Benefits

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Education: A high school diploma or equivalent is required; a bachelor’s degree is preferred.

Licensing: Active New York State Insurance License is necessary.

Experience: At least 3 years of experience in a customer service role within the insurance industry.

Communication Skills: Excellent verbal and written communication abilities.

Customer-Focused: Strong dedication to delivering top-notch client service.

Problem-Solving Skills: Ability to identify and resolve client issues promptly and effectively.

Organizational Skills: Capable of managing multiple tasks efficiently and effectively.

Tech-Savvy: Proficient in the use of CRM software and Microsoft Office Suite.

Hybrid Work Environment: Ability to thrive in both remote and in-office settings.

Client Engagement: Establish and maintain strong relationships with clients through regular interaction and communication.

Policy Management: Oversee policy renewals, modifications, and updates, ensuring all details are accurate and up-to-date.

Claims Assistance: Assist clients in processing insurance claims, ensuring all required documents are submitted promptly and accurately.

Problem Resolution: Address and resolve any client concerns or complaints in a timely and effective manner.

Industry Knowledge: Stay informed about changes in the insurance industry and advise clients accordingly.

Sales Support: Collaborate with the sales team to identify opportunities for cross-selling additional services and products to existing clients.

Welcome to Keats Insurance Agencies, where professionalism meets warmth. As a leading player in the insurance industry, we prioritize client care and employee well-being. Join us in shaping a secure future for our customers and fostering a supportive workplace environment.

Keats Insurance Agencies, a dynamic and professional leader in the insurance industry, invites you to join our team. We thrive on energy and excellence, offering a stimulating environment to grow and succeed. Choose us for a rewarding career where your potential is unleashed.