Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $12.00 - $15.00 per hour

Benefits

Paid Holidays

Base Salary with Commissions 

Paid Time Off (PTO)

Mon-Fri Work Schedule

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Proficiency to multi-task, follow-thru and follow-up.

Great Customer Service Skills.

A Property & Casualty license is preferred but will train good individual.

Process customer policy change requests.

Answer incoming phone calls.

Return all phone messages promptly..

Provide exceptional customer service.

Handle all incoming claim calls from customers.

Take premium payments from customers.

Ask each customer for referrals and explain our referral program.

Solicits for new business via telephone, networking, and other lead sources.

Develop insurance quotes, makes sales presentations, and closes sales.