Since launching in 1997, the Katrin Lindberg Farmers Insurance Agency has built its reputation on relationships, service, and community. Our agency is deeply involved in local events, networking, and volunteerism, and we’ve been proudly recognized for our impact, including a Volunteer of the Year award in 2023. We operate in a collaborative, open-concept office where ideas and support flow freely. Our team culture is built on positivity, flexibility, and emotional support because we believe happy, engaged employees create the strongest client relationships.

We are seeking a personable and detail-oriented Insurance Customer Service Representative to join our close-knit team. In this role, you’ll be our clients’ friendly first point of contact, offering practical solutions and genuine care during everyday questions and life’s most difficult moments.

• Base salary: $30,000 to $45,000 based on experience
• Licensing and continuing education costs are covered
• Membership to local Chambers and gym included
• Flexible scheduling for real-life balance
• Supportive, upbeat work environment where collaboration is valued

This is more than a desk job; it’s a chance to build genuine relationships and grow into a future sales or leadership role if desired. If you’re ready to make a difference in people’s lives and enjoy being part of a community-first agency, apply today!

Salary Range: $30,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Life Insurance

Hands on Training

Career Growth Opportunities

• Positive, client-first communication style in person, by email, and through text
• Strong interpersonal skills and willingness to engage in local networking events
• Self-motivated and creative with a strong sense of initiative
• Willingness to obtain a personal lines and life insurance license (we’ll cover the cost)
• Desire to contribute to a collaborative, mission-driven team

• Respond to incoming calls, texts, and emails with warmth and professionalism
• Welcome walk-in clients and assist with payments or policy updates
• Explain billing details and rate changes in a clear, client-friendly way (we’ll train you)
• Support new client onboarding with document collection and account setup
• Assist with day-to-day office tasks, including PTO tracking and forwarding payroll

As a resident of Minnesota for over two decades, I'm proud to serve Hastings and the surrounding areas as your local Farmers® agent. We pride ourselves on providing outstanding customer service and ensuring each client is educated on their specific coverage options.

Conveniently located in Historic Downtown Hastings right next to the Post Office on 2nd Street East, my Agency will ensure this process is straightforward and personalized to help you select the most comprehensive, cost-effective solution.

We will go above and beyond to make sure you are covered for all of life's unexpected turns. With over 24 years of experience in the insurance industry, We have the knowledge and skill-set to help you better understand your coverage options--whether that be for auto, home, life, umbrella and much more.

We are a Community minded Agency who enjoys volunteering and giving back. Whether it's working with Rotary International to supporting our local park clean ups to teaching kids with Jr Achievement, we are dedicated to helping our community thrive. 

Give me a call at (651) 437-5031 and I'll be happy to answer any questions you might have.