Are you looking to grow? So are we!

Katie Nguyen Au Kelly State Farm Insurance Agency in Kirkland, Washington, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Customer Service Representative.

In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Salary Range: $45,000.00 - $88,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Retirement Plan

•  Be able to obtain or currently possess Property & Casualty, Life and Disability insurance licenses
• Works well with other employees and is a team player with a positive attitude
• Strong communication skills, both oral and written.
• Self-Driven and goal-oriented individual
• Ability to tactfully handle stressful and difficult situations
• Be capable of handling customer rejection
• Be equipped with great listening and closing skills

Provide exceptional customer service.

Be outstanding at relationship building.

Process customer policy change requests.

Handle all incoming claim calls from customers and follow-up.

Complete Evidence of Insurance requests.

Ask each customer for referrals and explain our referral program.