If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Join our team as an Office Assistant and help us deliver outstanding support to our staff and our valued customers.

We’re looking for a detail-oriented Commercial Lines Account Assistant to support day-to-day servicing for commercial clients—primarily handling insurance certificates, invoicing, renewals, and billing follow-ups. This role is ideal for someone who enjoys structured, repeatable work, takes pride in accuracy, and can grow into a larger role after mastering core tasks.

Please note that this position may require outbound calling to follow up on customer inquiries or resolve issues.

Schedule as follows Tuesday, Wednesday, Thursday (3 Days a week); between 9am - 5pm, approximately 20-25 hours a week.

Salary Range: $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Flexible Schedule

• Positive attitude and ability to work well in a team environment.
• High attention to detail and commitment to accuracy.
• Excellent customer service skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize tasks and follow-up effectively
• Proficient in using software and computer systems

• Assist Commercial Lines Account Manager.
• Provide excellent customer experience to clients via phone, email and chat
• Process customer requests accurately and in a timely manner.
• Accurately document client interactions.
• Verify phone numbers, address and email addresses with each customer contact.
• Collaborate with other departments to ensure customer satisfaction.
• Answer phones, route calls appropriately and take messages as needed.
• Other tasks as assigned.

At Kashmiry & Associates, Inc., we’re a close-knit team that’s passionate about helping our customers protect what matters most. We work hard to deliver outstanding service and make sure everyone understands their insurance options, so they can make the best choices for themselves and their families.

We’re always excited to welcome new talent! If you’re eager to learn, enjoy working with people, and want to build a rewarding career in the insurance industry, we’d love to hear from you. Join us and grow your future with a team that supports you every step of the way!

Are you searching for a career where you can make a real impact, have fun, and grow professionally? Join Kashmiry & Associates, Inc. in Powell, OH! Our team is passionate about serving our customers and supporting our local community. We work hard, laugh often, and believe in giving back—whether it’s volunteering, supporting local events, or helping neighbors protect what matters most.

We’re proud to be consistently ranked among the top 50 agencies in the company, and in September 2025, we were honored as the number one agent nationwide.

If you’re ready to build your career in a positive, energetic environment where your work truly matters, let’s connect! We’d love to welcome you to our team and help you pursue your dreams.