Julie Partridge-Farmers Insurance Agency

Customer Service Representative


Job Overview

In office, full time. Monday - Friday, 8:00am to 5:00pm.

We need an energetic professional who doesn't mind wearing multiple hats. Someone who is able to handle a wide range of administrative and support related tasks. But also able to work independently with little or no supervision. Well organized, highly attentive to details, willing to adapt to and enjoy challenges of a changing industry.

We work hard as a unified team to meet our office goals and provide reliable support to our customers to exceed their expectations.

No prior experience is necessary

To be considered for the position the assessment must be completed.

Salary Range: $40,000.00 - $45,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Tuition Reimbursement

Requirements
  • Insurance license or ability to obtain license.
  • Must be able to clear background check, being bondable and insurable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to prioritize, multi-task, follow-thru and follow-up.
  • Desire to exceed clients expectations
  • High attention to detail.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
Responsibilities
  • Process customer policy change requests accurately and timely.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Electronic and paper file management.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Remote Type: No
Job Type: Full-Time
Job Category: Admin / Secretarial
Company Location: 2112 N 30TH ST STE D TACOMA, WA 98403
Job Ad Location: Tacoma, WA 98403, US

Apply Here


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