The Joseph Bullington Agency in DeBary, Florida, is looking for a friendly and dedicated Customer Service Representative to join our close-knit team. We believe in the power of genuine connection and are committed to providing our clients with an exceptional experience, every single time. This isn't just about answering questions; it's about building relationships and being a trusted point of contact. You'll be the first point of contact for many, the calm voice that guides them through their needs, and the problem-solver who ensures they leave with a smile. If you thrive on helping others, have a knack for clear communication, and enjoy being part of a supportive community, we'd be thrilled to welcome you aboard. Come grow with us and make a real difference in our clients' lives!
Salary Range: $25,000.00 - $45,000.00 per year
Annual Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Retirement Plan
Career Growth Opportunities
Hands on Training
Excellent communication skills, both written and verbal.
Proficiency in basic computer applications (email, word processing).
A positive attitude and a genuine desire to help others.
Ability to multitask and manage time effectively.
High school diploma or equivalent required.
Respond to customer inquiries via phone, email, and in-person with promptness and professionalism.
Provide accurate information about our products and services.
Resolve customer issues and complaints with empathy and efficiency.
Process customer requests, such as orders, applications, or account changes.
Maintain customer records and update account information as needed.
Collaborate with other team members to ensure a seamless customer experience.