Location: Norman, OK

Schedule: Monday - Thursday, 2 PM - 7 PM

Job Type: Part-Time

About Us:

We are a dynamic and fast-growing insurance agency that values trust, service, and building meaningful relationships with our clients. We're seeking a friendly, upbeat, and self-sufficient individual to join our team as an Appointment Contact Representative (ACR). If you believe in the importance of the insurance products and services we offer and are excited about connecting people to what they need, this could be the perfect role for you.

Position Overview:

As an ACR, you'll play a key role in ensuring our agents meet with both current and prospective clients regularly. Using the provided scripts, you’ll set a minimum of 10 appointments per day by making approximately 40 calls per hour. You’ll need to be resourceful, self-motivated, and fully embrace our firm's philosophy that insurance is essential for protecting families and businesses.

Compensation:

Competitive hourly pay with the potential for performance-based bonuses.

If you are outgoing, self-motivated, and passionate about helping people, we want to hear from you! Join our team and make a difference by connecting clients with the protection they need.

Salary Range: $10.00 - $15.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Qualities We're Looking For:

• Upbeat & Talkative: You should have a positive attitude, enjoy speaking with people, and be naturally engaging on the phone.
• Friendly & Professional: Excellent interpersonal skills with a warm, customer-first approach.
• Self-Sufficient & Resourceful: Able to take initiative, solve problems independently, and manage your workload efficiently.
• Believer in Our Mission: Someone who genuinely understands and believes in the importance of the insurance products and services we offer to protect people’s lives, families, and businesses.

• Strong communication skills with an energetic and upbeat personality.
• Ability to maintain a positive attitude even when faced with challenges.
• Attention to detail and the ability to document information accurately.
• Previous experience in a high-call-volume environment, customer service, or appointment setting is a plus but not required.
• Basic computer skills for data entry and scheduling.
• Reliable and punctual with the ability to work Monday through Thursday from 2 PM - 7 PM.

• Make at least 40 calls per hour to set a minimum of 10 appointments per day.
• Schedule annual reviews with current clients and consultation meetings with new prospects.
• Accurately record all calls and appointments in the agent's calendar.
• Log all calls and appointments in the tracking system and document all interactions.
• Follow talk paths provided by the agent or Operations Manager while maintaining a genuine and friendly tone.
• Stay organized, meet daily goals, and be proactive in managing your tasks independently.

Jonathan Quinonez Insurance Agency is a high-performing agency located in the heart of Norman, Oklahoma. With a commitment to excellence and a passion for serving our community, we specialize in providing personalized insurance solutions tailored to meet the unique needs of our clients. Our team of dedicated professionals brings years of experience and expertise to the table, ensuring that our clients receive the highest level of service and support.

At Jonathan Quinonez Insurance Agency, we understand that insurance can be complex and overwhelming. That's why we strive to simplify the process for our clients, offering clear guidance and expert advice every step of the way. Whether you're in need of auto, home, life, or business insurance, you can trust us to find the right coverage options to protect what matters most to you.

Joining Jonathan Quinonez Insurance Agency means becoming part of a winning team dedicated to excellence and success. Here are a few reasons why you should consider joining us:

1. Opportunity for Growth: We believe in investing in our team members and providing opportunities for professional growth and advancement. Whether you're just starting your career or looking to take the next step, we'll support you every step of the way.
2. Positive Work Environment: At Jonathan Quinonez Insurance Agency, we foster a positive and inclusive work environment where teamwork and collaboration are encouraged. We value diversity and celebrate the unique contributions of each team member.
3. Commitment to Excellence: As a high-performing agency, we hold ourselves to the highest standards of excellence in everything we do. When you join our team, you'll be part of a company that is committed to delivering exceptional service and exceeding client expectations.
4. Competitive Compensation: We offer competitive compensation packages, including base salary, bonuses, and incentives, to reward our team members for their hard work and dedication.
5. Make a Difference: By joining Jonathan Quinonez Insurance Agency, you'll have the opportunity to make a difference in the lives of our clients every day. You'll play a vital role in helping them protect what matters most to them, giving them peace of mind for the future.

If you're ready to take your career to the next level and join a winning team, we want to hear from you. Apply now to become part of the Jonathan Quinonez Insurance Agency family and start making a difference today!