Johnson Farmers Insurance Agency LLC
Bilingual Insurance Customer Service Representative Farmers
Job Overview
We’re a growing, customer-first, insurance agency looking for an entry-level, Bilingual Customer Service Superstar to join our fun, fast-paced team. We offer competitive pay with growth potential, paid time off, bonus opportunities in a family-oriented, supportive work environment!
If you're bilingual, energetic, detail-oriented, and ready to learn, this is the perfect role for you! Prior insurance experience is not required but bring your go-getter attitude for advancement opportunities!
Salary Range: $12.00 - $15.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Goal-Oriented
Bonus Opportunities
Birthday Lunches
Fun Working Environment
Growth Mindset
Weekly Team Meetings
Team Building Events
Appreciation Lunches
Paid Holidays
high-energy environment
Pay raise opportunities
Work-Home Life Balance
Licensing Assistance
Requirements
- Bilingual (English/Spanish) required
- High-energy, reliable, career-driven and detail-focused
- Ready to get licensed within 30 days of employment (we’ll guide you!). Licensing assistance is available.
- Great communicator and problem-solver
- Ability to build and maintain relationships
- Ability to work independently and ability to research resolutions using system resources
Responsibilities
- Answer incoming calls and intake all necessary information for licensed team to follow up
- Intake quote information for sales team
- Assist new clients with required policy document follow up and e-signature process
- Call clients regarding billing accounts
- Call clients to schedule annual reviews with Agent or sales team
- Call prospects using DNC guidelines to solicit quote information for sales team
- Keep customer and prospect records accurate and organized
- Scan and upload documents as needed
- Work with the sales team on setting appointments and conducting follow-ups
- Assist Agent or sales team with marketing events as needed
- Resolve customer concerns with a friendly, solution-focused attitude
- Obtain P&C insurance license in 30 days (we’ll help with training)
Remote Type:
No
Job Type:
Full-Time, Part-Time
Job Category:
Customer Service Representative
Location:
115 KOHLERS XING STE 235,KYLE,TX,78640,US
About Us
At the Johnson Insurance Agency we pride ourselves on building long lasting client relationships through honesty, integrity, professionalism, and a sincere commitment to ensure you and your family are properly protected from life's unplanned disasters.
We truly believe we serve our community's families better than anyone. We believe this because we focus our energy and resources on our clients, determining their needs, their level of risk, and finding the perfect insurance program for their specific needs.
If you have the drive, commitment, and passion to take your career to the next level we look forward to you joining our winning team.
Why Join Us
Join Our Team - Insurance Superstars Wanted! 
- Top-Notch Training: Whether you're a pro or just starting out, we’ll turn you into an insurance rockstar with our expert training!
- Big Earning Potential: With competitive compensation and awesome bonuses, your paycheck can grow as fast as you do!
- Exciting Growth Opportunities: With clear paths for advancement, your career can grow as fast as you do!
- Awesome Team Vibes: Be part of a fun, supportive team that’s all about working together and celebrating wins.
- Make a Difference: Help people find real solutions and build lasting relationships—they’ll thank you for it!
- Trusted Brand: Work with a well-known company that gives you all the tools and support to crush it.
If you're passionate about making insurance enjoyable and want to be part of our dynamic team, apply now!
Let's work together!