John Sill
Customer Service Representative
Job Overview
* CSR receptionist will focus on customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer! Licenses not required for hire.
* Once licensed to solicit and sell insurance, no prospecting needed, leads are funneled into agency aggressively. Average CSR makes over $500/mo. in additional sales commissions and bonuses. Opportunities for promotion/advancement into a well paying career available depending on effort .
We offer Home - Auto - Life - Commercial sales with strong training support.
401K provided after 180 days with up to 3% matching.
PTO offered after 90 days including vacation, sick time, and personal days.
Part time flexibility if desired.
Salary Range: $20,000.00 - $33,000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Hands on Training
Flexible Schedule
Life Insurance
Tuition Reimbursement
Evenings Off
Paid Time Off (PTO)
Requirements
$500 Sign on bonus with both P&C and L&H licenses.
- Confident, self-starter who works well independently.
- Must have the ability to multi-task.
- Great customer service skills.
- Strong work ethic and leadership skills.
- Strong communication skills.
- Licenses can be acquired within six months after hire with paid training to acquire licenses.
Responsibilities
- Answer incoming phone calls.
- Return all phone messages promptly.
- Attend to walk-in customers as needed.
- Provide exceptional customer service including commission generating cross sell solutions.
Once Licensed:
- Maintain high level of customer service.
- Process customer policy change requests.
- Present and explain insurance policy options based upon prospective client needs and their personal goals.
- Quote new prospects with insurance proposals.