Join us and grow your career to new heights. John Crawley Farmers Insurance in Fullerton, California, is looking for a confident, Insurance Customer Service Representative to join our team. In this Full-Time position, you will be responsible for cross selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!
Salary Range: $20.00 - $22.00 per hour
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Professional Fun Environment
Career Growth Opportunities
Evenings Off
Team Meeting & Mentorship
Paid Sick Leave
Bonus Opportunities
Holidays Off
Monthly Team Appreciation Lunches
Life Insurance
A Property & Casualty Insurance License will be Required
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Excellent Communication/interpersonal skills.
Works well with other employees and is a team player with a positive attitude.
Strong work ethic and leadership skills.
Provide exceptional customer service
Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Provides on-going support to insurance clients as needed.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.