Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is part-time for a high school student.. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in. This position is the stepping stone to the Insurance agent position if interested. This is a position for a highschool student want to gain experience working in an office atmosphere. Must be able to work at least 3 days a week 4 hours a day minimum and most Saturdays.

No prior experience is necessary. However, must be serious in committing to the training. Position is for a highschool student wanting to work part-time and gain office work experience. Opportunity for growth within the company and increase in pay based on performance.

Apply for the position today by completing the form and completing the assessment.

Salary Range: $9.00 - $11.00 per hour

Benefits

Hourly Base Salary Based on Experience

Mon-Fri Schedule

Hands on Training

Flexible Schedule

• Possess an upbeat, positive and enthusiastic attitude.
• Willing to read and train to be an excellent customer service representative
• Driven and goal-oriented individual.
• Bilingual, fluent in both English and Spanish is required.
• Type at least 35 wpm with a goal to reach 45 wpm within 2 months
• Must be able to write with correct punctuation
• Dress professional for an office atmosphere

 

• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first few rings and inform agent or supervisor of customer's request.
• Schedule appointments for sales staff to meet prospective customers..
• Call potential leads for quotes and gather information for quotes
• Respond to customers request in policy changes and payments
• File paperwork and create new customer files
• Perform any other task requested by Supervisor

Joe Ramirez-Farmers Insurance Agency is a dynamic and professional insurance agency dedicated to protecting what matters most. Join our energetic team and make a real impact helping clients secure their future. We foster a supportive environment where growth and client success are paramount. Explore a rewarding career with us!