Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative is an energetic professional who doesn't mind wearing multiple hats. 

The Customer Service Representative position will involve answering phones, providing customer service to agency owners, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the district manager or office manager.

An Insurance License is not required to start this position but there is a substantial bonus to salary once employee is licensed.

Salary Range: $20.50 - $26.00 per year

Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Career Growth Opportunities

• Some college experience or Associates degree.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Be able to obtain or currently possess a Property & Casualty insurance license.

• Responsible for running reports on agents numbers/sales and reporting numbers to district office.
• Manage newsletters and flyers updating the agents about recent changes and happenings within the district and company. 
• Answer phone calls from agents and direct them appropriately. 
• Assist district office staff in their duties when necessary.
• Assist agency owners with technology and system updates.

As a Farmers® district manager, I'm ready with guidance and resources that can help you grow your business. I provide personalized support for every career stage ” from business plan development to advanced-level coaching. Add to that the backing of a strong national brand, and you're ready to pursue unlimited professional achievement.

Here are some ways Farmers contributes to your success: 

· The choice of building or buying an agency ” plus financial support options 
· More than 50 highly competitive insurance and financial services products
· Multiple opportunities to maximize your income, including quarterly bonuses, residual programs and performance rewards 
· Ongoing training and support through the University of Farmers, one of the most awarded corporate training organizations in the world
· Corporate sponsorship of charities and non-profit programs in your community  
· Veterans transition program, bilingual bonuses and more 

If you're ready to learn more about the rewards of working as a Farmers agent, give me call. Let's discuss your experience, business goals and entrepreneurial options.