Join the Farmers Insurance District Office, a leading firm in customer service excellence located in the heart of Chico, California. We pride ourselves on cultivating an environment where every client interaction is meaningful and productive. Our commitment to providing personalized and attentive service sets us apart as trusted advisors in the industry. As a Licensed Customer Service Sales Representative, you'll be an essential part of our team, driving client satisfaction and loyalty through attentive service and personalized solutions. This is a fantastic opportunity for someone who thrives on face-to-face interactions, bringing warmth and professionalism to every client encounter, and playing an instrumental role in enhancing client experiences. If you’re looking for a rewarding career in a dynamic and supportive environment where your efforts are recognized and valued, Jerry Vestesen District Office is the place for you. We invite passionate and driven individuals to apply and become part of something truly special.

Salary Range: $18.00 - $26.00 per hour

Benefits

Hourly Base Salary + Commission

Paid Time Off (PTO)

Flexible Schedule

Career Growth Opportunities

Hands on Training

Licensing: Current California Property & Casualty License is mandatory.

Experience: At least 1 year of experience in a customer service or sales role preferred.

Communication Skills: Excellent verbal and written communication capabilities.

Customer-Focused: Strong desire to deliver exceptional service.

Problem Solving: Ability to identify customer needs and provide effective solutions.

Team-Oriented: Willingness to collaborate and contribute to team success.

Tech-Savvy: Familiar with CRM systems and Microsoft Office Suite.

Motivation: Driven by achieving goals and providing positive customer experiences.

Customer Engagement: Actively engage with customers to understand their service needs, ensuring a welcoming and efficient service experience.

Service Solutions: Provide accurate information and solutions tailored to customers' inquiries, fostering satisfaction and loyalty.

Sales Opportunities: Identify and pursue sales opportunities to offer additional products or services that may benefit the customer.

Documentation: Maintain detailed and accurate records of customer interactions and transactions for future reference.

Problem Resolution: Address and resolve customer complaints promptly, turning potential issues into positive outcomes.

Team Collaboration: Work closely with the sales and support teams to ensure seamless customer service delivery and satisfaction.

Jerry Vestesen District Office is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter. Located in Butte, Glenn, Tehama, Yuba, Lake, and Sutter County, our dedicated team is constantly growing and we are always looking for great talent. Apply to our team today!