Jerry Farcone-Farmers Insurance Agency

Licensed Customer Service Representative


Job Overview

Join us and grow your career to new heights. Jerry Farcone-Farmers Insurance Agency in RANCHO SANTA MARGARITA, California, is looking for a confident, experienced Licensed Insurance Account Manager to join our team. In this Full-Time position, you will be responsible for taking care of our customers with the opportunity to sell and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!

Salary Range: $55,000.00 per year

Benefits

Annual Base Salary + Commission

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Bonus Opportunities

Weekly Team Meeting

Flexible Schedule

Paid Time Off (PTO)

Work from Home

Requirements

A California Property & Casualty insurance license is required.

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Bilingual in Spanish is a Plus

Excellent Communication/interpersonal skills.

Must have ability to multitask.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in eAgent.
  • Take premium payments from customers.
  • Ask each customer for referrals and explain our referral program.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Generating insurance quotes.
  • Develop insurance quotes, make sales presentations, and close sales.

Remote Type: Fully Remote
Job Type: Full-Time
Job Category: Customer Service Representative
Location: RANCHO SANTA MARGARI,CA,92688,US

About Us

Jerry Farcone-Farmers Insurance Agency is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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