Jeremy Bradley Country Financial, is seeking a Licensed Service Representative to join our vibrant team in Cumming, Georgia. Known for our commitment to fostering a positive work environment and providing excellent customer care, we invite you to become a key contributor in delivering unparalleled service. Situated in the heart of Cumming, this hybrid role offers a unique opportunity to engage directly with our valued clients and be an integral part of our dynamic office culture. As a Licensed Customer Service Representative, you will be the crucial link between our clients and their peace of mind, offering professional and empathetic support. If you are passionate about sales, service, enjoy face-to-face interactions, and are ready to contribute to a thriving team, we would love to hear from you. Embrace this opportunity to grow with a company that truly values its employees and clients alike.

Salary Range: $36,000.00 - $50,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Appreciation Lunches

Career Growth Opportunities

Mon-Fri Schedule

Paid Time Off (PTO)

Hands on Training

Team Building Activities

Work/Life Balance

Weekly Meetings

Work from Home

Flexible Schedule

Licensing: Licensed preferred but willing to train. Must obtain property casualty license within 90 days of hire. Licensing assistance available.

Experience: Previous experience in customer service roles, with a preference for work in financial or insurance sectors.

Communication Skills: Outstanding verbal and written communication skills are required to engage effectively with customers.

Problem-Solving: Ability to assess situations and provide solutions to meet customer needs.

Customer Focus: Strong commitment to delivering exceptional customer service and exceeding customer satisfaction benchmarks.

Technical Proficiency: Familiarity with customer service software and standard office applications.

Team Collaboration: Ability to work collaboratively with colleagues to achieve customer satisfaction goals.

Professional Presence: Must exhibit a professional demeanor and maintain a positive attitude during interactions.

Provide excellent customer service by actively listening to clients and addressing their inquiries in a timely manner.

Assist clients with policy inquiries, modifications, and renewals to ensure their needs are met efficiently.

Maintain accurate client records and document all interactions and transactions.

Educate clients on different insurance products and ensure they understand their policies and coverages.

Collaborate with the team to improve processes and enhance customer satisfaction.

Proactively reach out to clients to conduct policy reviews and ensure client needs are being addressed.

Stay informed about company products, services, and updates to provide informed advice to customers.

Jeremy Bradley Country Financial is dedicated to providing comprehensive insurance solutions tailored to meet the needs of individuals and families. Our mission revolves around building strong, lasting relationships with clients, ensuring they feel secure and confident in their coverage. With a commitment to exceptional service and community involvement, we foster a welcoming culture that empowers our team to thrive. Join us and be part of a company that values integrity, collaboration, and personal growth in the insurance industry.

At Jeremy Bradley Country Financial, we redefine the insurance experience with energy and professionalism. Our mission is to empower our clients with tailored solutions that protect what matters most. We foster a vibrant culture that values innovation, teamwork, and personal growth, ensuring our team thrives in a supportive environment. Join us and be part of an industry leader that prioritizes excellence and community impact. Choose us for a fulfilling career where your contributions truly make a difference!