Are you a licensed insurance professional ready to take the next step in your career? So are we.

Jennifer Kasallis Agency with Farmers Insurance in Allen, Texas is actively hiring a Full-Time Licensed Customer Service Manager (CSM) to join our growing team.

In this role, you’ll be the go-to expert for our clients—delivering exceptional service, managing policy needs, and building long-term relationships that drive retention and growth.

Salary Range: $2,500.00 - $4,500.00 per month

Benefits

Monthly Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Paid Time Off (PTO)

Life Insurance

• Proficiency to multi-task, follow-thru and follow-up.
• Must be highly self-motivated.
• A Texas Property & Casualty insurance license is required.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.
• Be capable of handling customer rejection.
• Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

• Process customer policy change requests.
• Handle all incoming claim calls from customers and follow-up.
• Take premium payments from customers.
• Ask each customer for referrals and explain our referral program.
• Prospecting and generating new business through leads & referral sources.
• Generating insurance quotes.

Jennifer Kasallis Farmers Insurance is an energetic and professional agency dedicated to protecting what matters most to our clients. Join our dynamic team and contribute to a culture of excellence, growth, and community impact within the thriving insurance industry. We're seeking passionate individuals ready to make a difference!