Jennifer Hickman-Farmers Insurance Agency

Customer Service and Sales Representative


Job Overview

**All applicants will receive an online assessment immediately after applying. Your application will NOT be considered without completing the assessment**

We are a fast-growing, top-tier Insurance Agency in San Antonio, and we’re on the lookout for an energetic, passionate, and self-driven TEAM PLAYER who is eager to make a real impact in people’s lives. This is a fantastic opportunity to expand your expertise and develop new skills in a dynamic, fast-paced environment where hard work and dedication are recognized and rewarded.

In this role, you’ll be at the forefront of our customer service department, helping to identify and create new sales opportunities while fostering positive relationships with both existing and prospective clients. You’ll be the face of our agency, leaving a lasting, positive impression on everyone you interact with.

As part of the top 1% of all Farmers agencies nationwide, we take immense pride in delivering exceptional customer service. Our clients rave about us, thanks to the strong brand we've built since 2009 (just take a look at our reviews!). We’re always striving to be the best, and we want you to be a part of that success.

Key Responsibilities:

  • Engage with clients and prospects via outbound service and sales calls.
  • Provide outstanding customer service that fosters long-term relationships.
  • Identify and pursue new business opportunities.
  • Represent our brand with pride and professionalism.

If you’re motivated, goal-oriented, and ready to join a thriving team, we’d love to hear from you!

hourly + commission + bonus

Salary Range: $35,000.00 - $55,000.00 per year

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Evenings Off

Retirement Plan

Health Insurance

Hands on Training

Mon-Fri Schedule

Requirements
  • Property and Casualty license
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Confident, self-starter who works well independently.
  • Exceptional Business Writing and Editing Skills.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.
  • Be capable of handling customer rejection.
Responsibilities
  • Provide exceptional customer service.
  • Review current client renewals.
  • Prospects for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and other lead databases
  • Develop insurance quotes, makes sales presentations, and closes sales.
  • Process customer policy change requests.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers..
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Provides on-going support to insurance clients as needed.
  • Responds to all inquiries, alerts cancellation requests, and sales requests within a specified timeframe.

Remote Type: No
Job Type: Full-Time
Job Category: Insurance Sales
Company Location: 14526 Jones Maltsberger Ste 102 San Antonio, TX 78247
Job Ad Location: San Antonio, TX 78247, US

About Us

Our Agency is located in San Antonio TX specializing in Auto, Home, Life Insurance products. Our team takes pride in providing each and every client with exceptional customer service while delivering them insurance products that best suit their needs. We are constantly growing and adding talent to our well established agency. We care about our clients, and it shows in our results as we have achieved many awards since opening our doors. Our dedicated staff works incredibly well as a team and always puts the customer first. Join our team and apply today!

Apply Here


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