The Jason Fleming Insurance Agency in Plano, Texas is looking for a dedicated, driven individual to join our growing team as an experienced Full-Time Customer Service Representative. If you are determined and have amazing relationship-building skills, then this is your opportunity for a rewarding career with excellent income and growth potential. As a customer service rep, you will be giving back to your community every day by assisting customers with the coverage to fit their unique needs.

Licensed and experienced is preferred.

Salary Range: $17.00 - $20.00 per hour

Benefits

Hourly Base Salary Based on Experience

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.
• Must have ability to multi-task.
• Excellent Spelling and Grammar skills.
• Problem-Solving Capabilities.
• A Property & Casualty insurance license is preferred.
• A Life and Health insurance license is preferred.

• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintains phone time or sales quotas as determined by management.
• Schedule appointments for sales staff to meet prospective customers.

Farmers was founded in 1928 and grew and adapted to meet the changing needs of Americans. One constant has remained ” we have an unwavering commitment to uphold our founding ideals to provide industry-leading products and first-rate services to the customers we're privileged to serve. If you are a talented individual with spirit, we have tools and resources to help you have your own business. Starting a business can be intimidating, but with support from the Farmers family, it doesn't have to be. Our award-winning training at the University of Farmers®, the experienced business coaching of our local district managers, financial support options, and a nationally recognized brand are available to help you succeed.

We are one of the largest Farmers Insurance districts in the company. Our team consists of 3 Presidents Council (Top 1%), 2 MDRT, 2023 Rookie of the Year, Topper Club (Top 10%) qualifiers, and some of the TOP PRODUCING agents in the company. We are Elite. We are different. You should join our team.