We are seeking a licensed and customer-focused Client Service & Sales Representative (CSSR) to join our insurance agency. In this role, you will assist with policy administration , claims processing, and deliver top-notch customer service. You’ll play a vital role in both maintaining existing client relationships and supporting new business growth through referrals and sales opportunities. This position also involves client communication & support — making you a key player in the overall client experience. If you enjoy helping people, managing details, and thrive in a fast-paced environment, we’d love to hear from you.

Salary Range: $17.25 - $24.00 per hour

Benefits

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

Career Growth Opportunities

Flexible Schedule

• Must hold an active Property & Casualty insurance license in California
• Minimum of 1 year insurance experience in either and/or client service.
• Basic knowledge of personal and commercial insurance products.
• Excellent communication and interpersonal skills.
• Sales-driven with the ability to identify client needs and offer appropriate solutions.
• Proficient in agency management systems and Microsoft Office tools.
• Detail-oriented with strong organizational and multitasking abilities.

• Provide prompt, courteous, and knowledgeable service to existing and prospective insurance clients.
• Advise clients on suitable insurance coverage options, including auto, home, umbrella and business insurance products.
• Process new insurance applications, policy changes, renewals, and claims inquiries accurately.
• Ensure all sales and service activities are conducted in compliance with insurance regulations and agency standards.
• Cross-sell and upsell insurance products to meet client needs and agency sales goals. (including introductions to life, health, & financial products.
• Maintain client records and documentation with a high level of accuracy and confidentiality.
• Follow up on leads, quotes, and client requests in a timely and professional manner.
• Build and maintain strong relationships with clients through regular communication and proactive service.
• Stay current on insurance products, underwriting guidelines, industry trends, and regulatory requirements.
• Collaborate with team members and management to support overall agency success.

At Jasmine Corona Insurance Agency, Inc., we are dedicated to safeguarding what matters most to you. Our mission is to empower individuals and families through tailored insurance solutions, fostering peace of mind in an ever-changing world. With a culture rooted in compassion and community, we prioritize building lasting relationships with our clients and each other. Join us in creating a brighter, more secure future, where every team member plays a vital role in making a difference in lives. Discover your potential with us today!

At Jasmine Corona Insurance Agency, Inc., we believe in empowering our clients with tailored insurance solutions that fit their unique needs. Our energetic team thrives on collaboration, innovation, and exceptional service, fostering a culture where every voice matters. With a strong reputation for integrity and dedication, we’re not just about policies—we're about building lasting relationships. Join us to be part of a dynamic industry leader that values your contributions and champions your growth!