Jared Bouchey-Farmers Insurance Agency

Customer Service Representative


Job Overview

Join us and grow your career to new heights. Jared Bouchey-Farmers Insurance Agency in OLYMPIA, Washington, is looking for a confident, experienced Administration / CSR to join our team. In this Full-Time position, you will be responsible for selling and promoting our products. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today!

Salary Range: $18.00 - $25.00 per hour

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Must have ability to multi-task.
  • Must be highly self-motivated.
  • Professional phone etiquette.
  • Follow through and exceed current and prospective client expectations.
  • Exceptional Business Writing and Editing Skills.
  • Great Customer Service Skills.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • A Property & Casualty insurance license is required.
  • Driven and goal-oriented individual.
  • Strong communication and negotiation skills.

Enthusiasm, optimism, and a willingness to see the good in every situation.

Commitment to excellence, willingness to work hard, and willingness to go the extra mile.

Responsibilities
  • Meet new business production goals and objectives as established.
  • Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
  • Process customer policy change requests.
  • Secure all Trailing Documents from customers.
  • Handle all incoming claim calls from customers and follow-up.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Share training and education knowledge and expertise with team members.
  • Provide exceptional customer service and support.
  • Be outstanding at relationship building.
  • Develop and maintain client relationships.
  • Schedule appointments for sales staff to meet prospective customers.
  • Provides on-going support to insurance clients as needed.
  • Attend industry events to network and build relationships.
  • Participate in regular team meetings and brainstorming sessions.
  • Attend training and continuing education courses.

Remote Type: No
Job Type: Full-Time
Job Category: Customer Service Representative
Location: 3009 PACIFIC AVE SE STE 100,OLYMPIA,WA,98501,US

About Us

Join Jared Bouchey-Farmers Insurance Agency, a dynamic and professional team dedicated to protecting what matters most. We're a vibrant agency committed to client success and community impact, offering exciting career growth in the insurance industry. Be part of our energetic culture!

Apply Here


This phone number may be used by the hiring team to keep you informed about the application process.
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