We are seeking an experienced and dynamic Customer Service Representative to join our customer service team at the #1 Agency in Farmers Insurance. As a Customer Service Representative, you will be responsible for assisting with the daily operations of the customer service department, ensuring that all clients receive the highest level of service, and resolving any issues related to insurance policies, claims, and general inquiries. The ideal candidate will have a strong background in customer service within the insurance industry, problem solving skills, and a passion for delivering exceptional client experiences.

Salary Range: $4,000.00 - $8,000.00 per month

Benefits

Monthly Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Disability Insurance

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Life Insurance

Vision Insurance

Experience:

Minimum of 3-5 years of experience in a customer service or supervisory role, preferably within the insurance industry.

Proven track record in managing customer service operations.

Skills & Abilities:

Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly and effectively to customers and internal stakeholders.

Ability to handle challenging situations and resolve customer concerns in a calm and professional manner.

Solid understanding of insurance products, services, and industry regulations.

Strong analytical skills, with the ability to interpret data and identify opportunities for improvement.

Proficiency in customer service software and CRM systems.

Education:

High school diploma or equivalent (required).

Bachelor’s degree in Business, Communications, or related field (preferred).

We are seeking an experienced and dynamic Customer Service Representative to join our customer service team at the #1 Agency in Farmers Insurance. As a Customer Service Representative, you will be responsible for assisting with the daily operations of the customer service department, ensuring that all clients receive the highest level of service, and resolving any issues related to insurance policies, claims, and general inquiries. The ideal candidate will have a strong background in customer service within the insurance industry, problem solving skills, and a passion for delivering exceptional client experiences.