Jace Yates-District Office
Customer Service Rep/Producer
Job Overview
We are seeking a dedicated Customer Service Representative/Producer to join our dynamic team. The ideal candidate will have a passion for helping others, excellent communication skills, and an interest in growing within the insurance industry.
Salary Range: $18.00 - $22.00 per hour
Benefits
Hourly Base Salary + Commission
Flexible Schedule
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Evenings Off
Requirements
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in using computer systems and software applications related to insurance processing.
Certifications:
Valid insurance licensing, or willingness to obtain it within a specified timeframe.
Responsibilities
Assist clients with inquiries regarding their insurance policies, coverage options, and claims process.
Process policy changes, renewals, and cancellations efficiently.
Provide exceptional customer service in all client interactions, ensuring client satisfaction and retention.
Identify opportunities to cross-sell insurance products and services to meet clients' evolving needs.
Collaborate with the team to meet and exceed sales targets and agency goals.